Legal
Privacy & cookie policy
Last updated 9 September 2026
This policy explains what personal data ace Marketing Group Ltd collects through this website, why we collect it, who we share it with and what rights you have. If anything here is unclear, email gabbi@ace-marketing.net and we will explain it properly.
Who we are
ace Marketing Group Ltd is a web design and local SEO studio based in Ashford, Kent, United Kingdom. We are the data controller for the personal data described in this policy.
Contact: gabbi@ace-marketing.net or 07548 679059.
What we collect
Information you give us
- Contact form. Your name, email address, phone number, company name and the content of your message.
- Instant quote tool. Your name, email address and the answers you select about the website you need.
- Free tools. The business name, location and email address you enter into the Google visibility check or the review generator.
- Discovery call bookings. The name, email address and any details you enter when booking a call.
Information collected automatically
- Analytics. If you accept analytics cookies, we collect anonymised usage data such as pages viewed, approximate location, device type and how you arrived at the site.
- Server logs. Our hosting provider records standard technical data including IP address, browser type and the time of each request, for security and troubleshooting.
We do not knowingly collect data from children, and we do not collect special category data through this website.
Why we use it, and our lawful basis
- To answer your enquiry and quote for work. Lawful basis: taking steps at your request before entering into a contract.
- To deliver work you have engaged us for. Lawful basis: performance of a contract.
- To keep the site secure and working. Lawful basis: our legitimate interest in protecting and maintaining the site.
- To understand how the site is used and improve it. Lawful basis: your consent, given through the cookie banner.
- To meet accounting and legal obligations. Lawful basis: legal obligation.
We do not sell your personal data, and we do not use it for automated decision making or profiling.
Cookies and tracking
Cookies are small files stored on your device. This site uses two kinds.
- Essential. Used to remember your cookie choice and to keep the site functioning. These are always on because the site cannot work properly without them.
- Analytics. Google Analytics 4, used to measure how the site is used. These are switched off until you accept them. We use Google Consent Mode, so no analytics or advertising cookies are set before you choose.
You can change your mind at any time using the Cookie preferences link in the footer, or by clearing this site's cookies in your browser. You can also block cookies entirely in your browser settings, though parts of the site may then behave differently.
Who we share it with
We use a small number of service providers who process data on our behalf, under contract and only on our instructions.
- Hostinger - website hosting and email.
- Web3Forms - delivers form submissions from this site to our inbox.
- Google - Google Analytics, and Google Search Console for search performance data.
- Calendly - discovery call bookings.
We may also share data with our accountant, or with authorities where the law requires it. Some of these providers operate outside the UK. Where data is transferred internationally it is protected by the safeguards required under UK data protection law, such as the UK addendum to the EU standard contractual clauses.
How long we keep it
- Enquiries that do not become work: up to 24 months, then deleted.
- Client records: for the duration of the engagement and up to 7 years afterwards, to meet accounting and tax requirements.
- Analytics data: retained by Google Analytics for up to 14 months.
- Server logs: retained by our host on their standard rolling schedule.
Your rights
Under UK GDPR you have the right to access a copy of your data, to have inaccurate data corrected, to have your data erased, to restrict or object to how we use it, to data portability, and to withdraw consent at any time where consent is the basis we rely on.
To exercise any of these, email gabbi@ace-marketing.net. We will respond within one month.
If you are not happy with our response you can complain to the Information Commissioner's Office at ico.org.uk, or by calling 0303 123 1113.
Keeping your data safe
The site is served over HTTPS, access to our systems is protected by strong authentication, and we limit access to personal data to those who need it to do the work. No system is perfectly secure, but we take reasonable and proportionate steps to protect your information.
Changes to this policy
We update this policy when our tools or practices change. The date at the top always shows the current version.